source: http://www.learnenglish.de/vocabulary/shopping.htm
Useful Vocabulary
Build Up
Where to buy what
| Chemist's |
| Ladies Clothing Shop or Boutique |
| Mens Clothing Shop or Tailor's |
| Shoe Shop or Cobbler's |
| Jeweller's |
| Electrical Store |
| Toy Shop or Toy Store |
| Record Shop |
| Book Shop |
| Newsagent's |
| Ironmonger's |
| Optician's |
| Haberdasher's |
All or most of the above | Department Store |
| Butcher's |
| Fishmonger's |
| Greengrocer's |
| Baker's |
| Delicatessen |
| Grocer's |
| Off Licence |
| Florist's |
| Post Office |
All or most of the above | Supermarket |
Naturally Speaking
Useful Shopping Phrases
Finding a Shop | Opening Hours |
Questions - Can you recommend a good toy/clothes shop?
- Is there a chemists/supermarket in the area?
- Where can I get toothpaste/pet food?
- Where's the nearest shopping centre?
Answers/Comments- There's a really good bookshop just around the corner.
- You can buy that here in the hotel.
- The best toy shop is in the shopping centre.
- The nearest one is a few miles away.
| Questions - What time do you open, please?
- What time do you close, please?
- What are your opening hours?
- Are you open all day?
- Are you open on Sundays?
Answers/Comments- We're open 24/7. (24 hours a day / 7 days a week)
- We're closed at lunchtime, between 12 and 2pm.
- We're open from 9am till 6pm, Monday to Friday.
|
Shopping for Clothes | Paying |
Questions - Could you help me, please?
- Could you tell me where the ................ department is?
- Excuse me, I'm looking for a .......... .
- Is there somewhere I can try this on, please?
- Does it suit me?
- Do you have this in a (larger/smaller size) (different colour), please?
- Do you do alterations?
- Do you have a refund policy?
- Is this in the sale?
Answers/Comments- It's too long / short.
- It's too tight / loose.
- The ladies / gents changing rooms are over there.
- You can bring it back and exchange it or get a refund within 2 weeks if you keep the receipt.
| Questions- Do you take credit cards?
- Do you give credit?
- Do you have a loyalty card?
- Does it have a warranty?
- Can I pay by cheque?
- Do you offer a cash discount?
- Could I have a VAT receipt, please?
- Could I leave my bags here and pick them up later?
Answers/Comments- We take all the major credit cards.
- We only accept cheques with a cheque card.
- We are offering 6 months free credit with no deposit.
- Sorry, no.
- Yes, certainly.
|
Dialogue
Here we have two conversations. The first is between Mrs Smith and her younger son John at the shops. The second is between Mrs Smith and a shop assistant.
It's Saturday morning and Mrs. Smith is going shopping. |
Mrs S: | John, I'm going to the shops. Is there anything you want? |
John: | Yes please! Can you pick up my magazine from the newsagents? |
Mrs S: | Of course. Do you want to come with me? |
John: | No way, I'm going round to Mike's house, sorry. |
Mrs S: | No problem. I'll be about an hour, be home by 5 o'clock at the latest. |
John: | O.K. I'll see you later. |
A bit later...... |
Mrs S: | John are you home? |
John | Yes mum, I'm up stairs. |
Mrs S: | Come down here, I bought you a new Nike T-shirt, I want you to try it on. |
John | Nike? Great I'm coming! |
A few minutes later..... |
Mrs S: | Well, does it fit? |
John | I think it's a bit too small. |
Mrs S: | Let's have a look. Hmmm, I think you've grown again! |
John | I can't wear it though. |
Mrs S: | Do you like it? |
John | Yeah, it's a nice colour. |
Mrs S: | I'll take it back to the supermarket and see if I can change it. |
Mrs Smith had bought a nice new T-shirt for John, but when he tried it on it didn't fit.
It's Saturday evening and Mrs Smith has to return the T-shirt. |
Mrs S: | Excuse me, can you help me? |
Shop Assistant | Yes of course, what can I do for you? |
Mrs S: | I bought this T-shirt for my son this afternoon, but it doesn't fit him, it's too small. |
Shop Assistant | Do you want to change it or get a refund. |
Mrs S: | I'd like to change it for a larger size. Do you have these in large? |
Shop Assistant | I'll just check. Let's see, yes we have large or extra large, which would you prefer? |
Mrs S: | I think large will be fine, it's for my son. |
Shop Assistant | That's fine, if it doesn't fit just bring it back again. If you take it to the customer service desk, they'll sort it all out for you. |
Mrs S: | Thank you. Just as a matter of interest do you give refunds? |
Shop Assistant | Yes, of course. You can bring any clothing items back up to three weeks after purchase, but you must keep the reciept. |
Mrs S: | I see, thanks again. |
Shop Assistant: | You're welcome. |
Games and Tests for this Vocabulary Unit
All these games and tests open in a new window.
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